1. Tenant Relations & Customer SupportFirst Point of Contact: Serve as the primary contact for tenant inquiries, complaints, and requests via phone, email, or WhatsA visits.Maintenance Intake: Log service requests, dispatch work orders to maintenance technicians or third-party contractors, and track completion status. Notices & Communication: Prepare and distribute official notices (e.g., scheduled maintenance alerts, rent reminders, lease renewal notices, entry notices).
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