Making sure that all operations run smoothly and align with the organization's goals.
Compile information from various sources and forecast challenges.
Overseeing deliveries, onboardings, contracts, and client engagements and recommending solutions and actions that need to be taken.
Comparing the week data and helps to improve the strategies.
Dealing with clients on queries, escalations, and day-to-day transactions from the front-line and ensuring customer satisfaction.
Working with department heads on a daily basis and helping them to review the team's performance.
Achieving better business practices through continuous learning of processes and staff behaviors across the organization.
For UAE Nationals Only
Good attention to details
Good communication skills
Problem-solving and conflict management skills:
Accountability
People management and motivation
Able to work under pressure
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