We are looking for a Call Center Agent to support our Contact Center by handling inbound customer calls. You will provide information on products and services while processing flight and holiday reservations. The role involves managing booking modifications, cancellations, and promoting ancillary services to maximize sales. You will handle customer complaints effectively, identifying and prioritizing problems to provide immediate solutions. Your goal is to ensure high productivity and quality standards while reflecting a positive corporate image.
How to apply: ***
High School or Diploma holder with the ability to use technology systems and Microsoft Office. Must have good communication skills in English and Arabic, and the ability to work long hours under pressure.
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