The Commercial Coordinator will provide comprehensive administrative and customer service support to the Sales team to drive future and repeat business. You will be responsible for identifying new contacts, developing sales leads, and responding to sales opportunities to maximize hotel revenue. Key duties include producing quotations, generating written confirmations for clients, and creating accurate reports on appointments and business leads for senior management. You will also monitor customer satisfaction, resolve outstanding issues, and conduct hotel show rounds for potential clients. This role is essential in maintaining high service standards and building long-term business relationships within the competitive hospitality market.
How to apply: Interested candidates should send their updated CV to the Hilton recruitment team at: ***
Applicants must possess excellent organizational and administration skills with a proactive approach to meeting deadlines. You should have a high level of IT proficiency, specifically in Microsoft Excel, PowerPoint, and Word. Strong communication skills and a professional attitude are required to interact with potential clients and guests effectively. Previous experience in a sales-oriented role is highly advantageous. The ideal candidate will have a deep understanding of hotel amenities and promotions to successfully carry out property show rounds and convert leads into bookings.
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