Job Detail

CRM Manager

Posted on Jan 12, 2026
Company: Arakkal Gold & Diamonds
Location: Deira, UAE
Industry: Retail
Job Type: Full Time/Permanent
Education: Bachelors
Experience: 5 Years
Salary: 1 - 0 UAE Dirhams (Monthly)

Job Description

Arakkal Gold & Diamonds, a leading name in the UAE jewellery market, is seeking a proactive CRM Manager to join our Dubai team. The role involves developing and executing CRM strategies, managing customer databases, running loyalty programs, analyzing customer data, and aligning initiatives with marketing campaigns. The ideal candidate will have strong CRM experience, particularly in the gold and diamond retail jewellery industry.

How to Apply:
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Candidate Requirements

a. Bachelor’s degree in Marketing, Business, or related field
b. 5+ years of CRM experience (retail jewellery industry preferred)
c. Strong knowledge of CRM platforms, marketing automation tools, and customer analytics
d. Proven experience in lead nurturing, retention strategies, and conversion optimization
e. Excellent communication, analytical, and project management skills
f. Ability to work cross-functionally in a fast-paced retail environment


Skills Required

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