The Sultan Center in Kuwait is seeking a bilingual Customer Experience Agent to provide exceptional service to its customers. The role involves handling customer inquiries, resolving issues efficiently, and ensuring a positive customer experience. The selected candidate will communicate fluently in Arabic and English, assist customers across multiple channels, and support the contact center operations. Previous customer service or contact center experience is preferred to deliver high-quality service and maintain customer satisfaction.
How to apply:
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a) Fluent in Arabic and English
b) Experience in customer service or contact center preferred
c) Strong communication and interpersonal skills
d) Ability to handle customer inquiries professionally
e) Focused on delivering excellent customer experience
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