Job Detail

Customer Service

Posted on Sep 10, 2025
Location: Doha, Qatar
Industry: Transportation / Logistic / Shipping / Marine
Job Type: Others
Education: Diploma
Experience: 1 Year
Salary: 6000 - 8000 Qatar Rials (Monthly)

Job Description

We are a logistic company seeking a dynamic and dedicated candidate to join our team in Doha with a full-time job.

Nationality: Preferably (Philippine)

Age: 25 - 35 Years

Required Qualifications & Skills:

-Diploma is preferable

-High School is acceptable

-Mandatory: MS Office, good communication skills

Knowledge:

-Courier and freight operations knowled.
-Disciplined, strong communication skills.
-A customer first mindset
-Ability to handle a fast-paced logistics environment.

Key Responsibilities:

-Call back Process within 24 hours.
-Coordinate with destination on Customs paperwork’s for held shipments.
-Timely communication through Ema with relative departments for problem resolution.
-Check unassigned traces every 30 minutes. Review all traces at least 2 times daily.
-Check pending traces and other transactions within 16 hours.
-Confirm delivery instructions with customer.
-Maintaining Quality feedback on trace resolve the issue.
-Follow up with customer as per standard.


Skills Required

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