We are seeking a highly motivated and personable Customer Service Agent to join our team. As the first point of contact for our customers, you will play a crucial role in delivering a positive customer experience by resolving inquiries, providing service information, and ensuring customer satisfaction.
Key Responsibilities:
*Respond to customer inquiries via phone, email, chat, or social media.
*Provide accurate, valid, and complete information by using the right methods.
*Handle customer complaints, provide appropriate solutions and follow up to ensure resolution.
*Maintain customer records by updating account information.
*Follow communication procedures, guidelines, and policies.
NOTICE: Esteemed Candidate, You bear complete responsibility for engaging with the employer througout the hiring process. GulfJobs.com disclaims any responsibility regarding your recruitment. A legitimate employer will never request payment for hiring!