We are currently seeking a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer inquiries in a professional and timely manner.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a professional manner
Resolve customer complaints efficiently and escalate issues when necessary
Provide accurate information about products and services
Maintain customer records and update databases
Follow up with customers to ensure satisfaction
Work collaboratively with other departments to improve customer experience
Requirements:
High school diploma or Bachelor’s degree (preferred)
Previous customer service experience is an advantage
Strong communication and interpersonal skills
Basic computer knowledge
Ability to work under pressure and manage time effectively
Positive attitude and strong problem-solving skills
How to Apply:
Interested candidates are kindly requested to send their updated resume to the HR Manager via WhatsApp at +*********969 for a quick review.
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