Director of Operations & Growth
About the Role
At Ayadi Arts Center, we are seeking an exceptional leader who will become a true partner in our journey of growth and excellence—not simply someone to oversee day-to-day operations. We are looking for a visionary professional who is passionate about education, creativity, and community, and who can help shape the future of our center.
Position Title
Director of Operations & Growth
Qualifications
* Bachelor’s degree in Business Administration, Education, Arts Management, or a related field.
* Minimum of 5 years of leadership and management experience.
* Fluency in Arabic and English (spoken and written).
* Proficiency in Microsoft Office and C systems.
* Experience in educational institutions, arts centers, or children’s enrichment programs is highly preferred.
Key Responsibilities
* Lead and oversee the overall operations of the center, ensuring excellence across all functions.
* Build, lead, mentor, and inspire a high-performing team.
* Ensure the quality and continuous improvement of all programs and services.
* Oversee customer experience, enrollment, memberships, and client retention.
* Develop and maintain strategic partnerships with schools, organizations, and community stakeholders.
* Monitor financial performance, including revenue, expenses, budgeting, and operational reporting.
* Supervise marketing initiatives, events, and community engagement activities.
* Drive innovation by identifying opportunities to expand and enhance programs and services.
* Contribute to the strategic planning and long-term growth of the center.
Core Competencies
* Strong leadership and people management skills.
* Strategic thinking with a growth mindset.
* Excellent organizational and operational management abilities.
* Outstanding communication and interpersonal skills.
* Confident decision-making and problem-solving capabilities.
* Ability to manage multiple priorities in a fast-paced environment.
* Commitment to continuous improvement and operational excellence.
Key Performance Indicators (KPIs)
Success in this role will be measured by:
* High levels of customer satisfaction and retention.
* Growth in enrollments and memberships.
* Continuous improvement in program quality and service delivery.
* Development of strategic partnerships and community collaborations.
* Achievement of operational and financial performance targets.
Who We’re Looking For
We are not simply looking for someone to manage schedules or oversee daily logistics.
We are looking for a leader who believes in Ayadi’s mission and is excited to help build something meaningful. The ideal candidate will inspire and empower a strong team, deliver exceptional experiences for children and families, and play a pivotal role in expanding Ayadi Arts Center into Qatar’s leading destination for arts education, child development, and family enrichment.
If you are a purpose-driven leader with the vision to grow an organization while nurturing a culture of creativity, excellence, and impact, we would love to hear from you.
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