• Welcome and assist gues in a professional and friendly manner.
• Handle check-in and check-out procedures where applicable.
• Answer phone calls, emails and customer inquiries.
• Manage reservations, appointments and bookings.
• Handle gue requests and complaints professionally.
• Coordinate with housekeeping, maintenance and other departments.
• Maintain accurate records, reports and front-desk doentation.
• Process payments and maintain billing records when required.
• Provide information about compa facilities and services.
• Maintain a clean, organized and professional reception area.
Note: Candidates can send your CV on ***
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