Job Detail

Ground Staff – Customer Service

Posted on Feb 18, 2026
Location: Dubai, UAE
Industry: Medical / Healthcare
Job Type: Full Time/Permanent
Education: Certification
Experience: 2 Years
Salary: 5000 - 7000 UAE Dirhams (Monthly)

Job Description

We are seeking friendly, professional, and customer-focused Ground Staff to join our aviation support team. The ideal candidate will assist passengers, handle inquiries, and ensure a smooth and efficient airport experience for all travelers.

Key Responsibilities:

Welcome and assist passengers at check-in counters and boarding gates

Handle passenger queries, complaints, and provide timely solutions

Coordinate with airline and airport staff to ensure smooth operations

Assist with boarding, baggage handling, and passenger guidance

Maintain a professional and courteous attitude at all times

Ensure compliance with airport security and safety regulations

Prepare and maintain required passenger and operational doentation

Requirements:

Previous experience in customer service or airport operations is an advantage but not mandatory

Freshers are welcome to apply

Excellent communication and interpersonal skills

Polite, professional, and customer-oriented

Ability to work in shifts, including weekends and holidays

Team player with a positive attitude

How to Apply:
Interested candidates should kindly send their resume directly to the HR Recruitment Manager via WhatsApp: +*********101 for a quick review.

Please note: Only submitted applications will be considered for shortlisting.


Skills Required

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