Responsible for assisting customers with inquiries, handling calls and messages, resolving complaints, providing information about products or services, and ensuring a positive customer experience.
Responsibilities:
Respond to customer inquiries and requests
Handle phone calls, emails, and messages
Resolve customer complaints professionally
Provide accurate information about products and services
Follow up with customers when required
Maintain customer records and service reports
Coordinate with other departments to solve customer issues
Provide friendly and professional customer service
VISA + accommodation
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