- Overseeing all aspects of hotel operations, including front desk, housekeeping, accommodation, F&B as well as events halls operations activation.
- Handle guest complaints and undertake all necessary measures to effectively address them with a win-win spirit
- Monitor all feedback received from the guests and diligently look into it to come up with innovative ways of enhancing the guest experience and promote guest loyalty.
- Manage and collaborate with the sales and marketing team to explore the best opportunities for profit increase and effectively manage the current budget of the hotel.
- Develop an impactful and inclusive business culture that promotes individual responsibility and accountability in a context of teamwork spirit.
NOTICE: Esteemed Candidate, you bear complete responsibility for engaging with the employer throughout the hiring process. GulfJobs.com disclaims any responsibility regarding your recruitment. A legitimate employer will never request payment for hiring.
