EET Destination Management is Hiring: IT Support Specialist – DMC
About Us:
We are a dynamic Destination Management Company (DMC) delivering exceptional travel experiences. We are seeking an experienced IT professional to manage and support our IT infrastructure, both software and hardware, ensuring smooth operations across our systems.
Key Responsibilities:
Manage and maintain office hardware (PCs, servers, networking equipment, printers, etc.)
Provide support for reservation software, B2B platforms, and direct connectivity systems
Troubleshoot and resolve software and hardware issues promptly
Ensure smooth daily IT operations for internal teams
Coordinate with vendors for maintenance, upgrades, and IT projects
Maintain data security and backup procedures
Train staff on IT systems and best practices
Requirements:
Proven experience in IT support, preferably in travel, hospitality, or DMC environment
Strong knowledge of reservation software, B2B platforms, and direct connectivity systems
Proficient in handling both software and hardware troubleshooting
Networking knowledge (L, VPN, routers, firewalls)
Strong problem-solving skills and ability to work independently
Good communication and interpersonal skills
What We Offer:
Competitive compensation
Friendly and supportive team environment
Opportunities for growth within a reputable and expanding DMC
Location: I-Rise Tower, Barsha Heights, Dubai
Employment Type: Full-time
Apply Now: Send your CV to ***
Job Type: Full-time
Work Location: In person
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