WorkWavez is hiring an IT Technical Support (L1 Helpdesk / Desktop Support) professional for a full-time position in Doha, Qatar. The selected candidate will provide Level 1 IT helpdesk and desktop support, troubleshoot Windows desktops and laptops, support Microsoft 365 and cloud applications, resolve hardware, software, printer, and basic L issues, manage Active Directory user accounts, provide room support, handle incidents and service requests using ITIL practices, maintain SLA compliance, and deliver excellent technical support to end users.
How to Apply:
Apply through WorkWavez Official Web Portal Or send Email : ***
a. Bachelor's degree in Computer Science, Information Technology, or a related field.
b. 3–5 years of experience in IT Helpdesk, Service Desk, or Desktop Support.
c. CompTIA A+ certification (or equivalent) is mandatory.
d. ITIL Foundation certification is preferred.
e. Strong knowledge of Windows deskt support, Microsoft 365, Active Directory, and basic networking.
f. Experience with ticketing systems, SLA management, and ITIL-based incident handling.
g. Immediate joiners or candidates with a maximum 30-day notice period are preferred.
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