We are seeking a friendly, organised, and professional Medical Receptionist to join our specialist clinic team. This role is ideal for someone who enjoys working in a fast-paced healthcare environment and delivering excellent patient care.
Key Responsibilities:
- Greet patients and visitors and manage front desk operations
- Schedule, confirm, and coordinate specialist appointments
- Manage referrals, authorisations, and patient doentation
- Answer phone calls, emails, and patient enquiries promptly
- Verify patient details and insurance information
- Maintain accurate records using electronic medical systems
- Liaise with doctors, nurses, and external providers
- Process payments and assist with billing enquiries
- Ensure patient confidentiality and compliance with healthcare regulations
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