Job Detail

Passenger Service Agent

Posted on Sep 09, 2026
Location: Dubai, UAE
Industry: Airline / Aviation / Aerospace
Job Type: Full Time/Permanent
Education: Secondary School
Experience: 5 Years
Salary: 3000 - 7000 UAE Dirhams (Monthly)

Job Description

A leading company has an opportunity available for a Passenger Service Agent to support passengers throughout their airport journey and ensure a smooth, courteous, and efficient travel experience.

KEY RESPONSIBILITIES

• Assist passengers with check-in and boarding procedures
• Verify travel doents and provide relevant information
• Handle passenger enquiries and provide excellent customer service
• Assist with boarding gates, flight information, and passenger flow
• Support passengers requiring special assistance
• Coordinate with relevant airport teams when necessary
• Handle passenger concerns professionally and efficiently
• Maintain a high standard of service and communication

Applicants may send cv via whatsApp number ***


Candidate Requirements

• High school diploma or relevant qualification
• Previous airport, airline, hospitality, or customer-service experience is an advantage
• Good English communication skills
• Pleasant personality and customer-focused approach
• Ability to work in shifts, weekends, and public holidays
• Good computer and doentation skills
• UAE experience is an advantage


Skills Required

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