We are looking for a skilled and experienced Printing Service Engineer to join our team in Muscat. The ideal candidate will have at least 5 years of hands-on experience in copier and printer servicing, with strong knowledge of printing solutions and networked environments.
Key Responsibilities:
•Perform diagnostics, maintenance, and repairs on copiers and multifunction printers (MFPs).
•Install and configure printing devices and related software.
•Troubleshoot hardware and software issues related to printing solutions.
•Provide technical support and training to clients and internal teams.
•Maintain service logs and doentation.
•Collaborate with IT departments to ensure seamless integration of printing systems.
Requirements:
•Minimum 5 years of experience in copier and printer servicing.
•Strong understanding of printing solutions and network configurations.
•Experience with major brands such as Canon, Ricoh, Xerox, HP.
•Excellent troubleshooting and customer service skills.
•Ability to work independently and manage multiple service calls.
•Valid driver’s license (preferred for field service roles).
Preferred Qualifications:
•Manufacturer certifications (e.g., Canon, Ricoh, Xerox).
•Experience with Managed Print Services (MPS).
•Basic networking knowledge (T, DHCP, DNS).
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