Welcome and greet visitors, clients, and employees professionally.
Answer and transfer incoming phone calls and respond to basic inquiries.
Manage the reception desk and maintain a professional front-office environment.
Schedule appointments and maintain calendars.
Receive, sort, and distribute mail, courier deliveries, and doents.
Maintain visitor records and issue visitor passes when required.
Provide information about the company, services, office facilities, and directions.
Handle basic administrative and data-entry tasks.
Coordinate meeting rooms and assist with meeting arrangements.
Maintain office records and reception-related doents.
Receive and forward emails and messages to the appropriate department.
Handle customer or visitor complaints politely and refer complex issues to management.
Follow company security, confidentiality, health, and safety procedures.
High school diploma or equivalent; a diploma in Business Administration is an advantage.
Previous receptionist or customer-service experience preferred.
Good English communication skills.
Professional appearance and positive attitude.
Good telephone etiquette and interpersonal skills.
Basic MS Office and computer skills.
Strong organizational and time-management abilities.
Ability to multitask and work under pressure.
note: candidates can send cv on WhastApp :***
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