We are looking for a professional, friendly, and well-presented Receptionist / Front Desk Executive to join our automotive service center. The ideal candidate will be responsible for welcoming customers, handling front-desk activities, answering inquiries, and supporting the smooth operation of the reception area.
Key Responsibilities:
Welcome and assist customers in a professional and friendly manner.
Answer incoming calls, WhatsApp messages, and customer inquiries.
Schedule customer appointments and coordinate bookings.
Register customer information and maintain accurate records.
Coordinate with Service Advisors and other departments regarding customer requirements.
Follow up with customers regarding appointments, vehicle status, and collections.
Handle basic administrative and reception duties.
Maintain a clean, organized, and professional reception area.
Provide excellent customer service and ensure a positive customer experience.
Assist with daily reports and other administrative tasks as required.
Requirements:
Previous experience as a Receptionist, Front Desk Executive, Customer Service Representative, or similar role.
Excellent communication and interpersonal skills.
Good spoken and written English.
Additional language skills are an advantage.
Professional appearance and positive attitude.
Strong customer-service skills.
Good computer skills, including Microsoft Office and basic data entry.
Ability to multitask and work in a fast-paced environment.
Candidates currently in the UAE are preferred.
Education:
Bachelor's (Required)
Experience:
Automotive: 2 years (Required)
Language:
English (Required)
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