Telesales Executive – Pearl Stone Products
Location: Dubai
Job Type: Full-Time
Experience Level: Entry to Mid-Level
Job Summary:
We are seeking a motivated and persuasive Tele sales Executive to join our team to promote and sell our exclusive range of pearl stones and related jewelry products over the phone. The ideal candidate will have excellent communication skills, a strong sales mindset, and a genuine interest in gemstones and luxury products.
Key Responsibilities:
Make outbound calls to potential and existing customers to promote and sell pearl stone products.
Explain the features, benefits, and pricing of various types of pearls (freshwater, Akoya, South Sea, etc.).
Handle inbound inquiries and follow up on leads generated through marketing campaigns.
Maintain and update customer databases with detailed call notes and follow-ups.
Build strong relationships with clients to ensure repeat business and customer satisfaction.
Achieve weekly and monthly sales targets.
Address customer queries and provide product guidance.
Upsell or cross-sell complementary jewelry or gemstone items.
Collaborate with the sales and marketing teams to optimize lead conversion.
Requirements:
Proven experience in telesales, telemarketing, or a customer-facing sales role (gemsto experience is a plus).
Excellent verbal communication and interpersonal skills.
Ability to handle rejections and remain motivated.
Basic knowledge of pearl types, quality factors, and market trends (training will be provided).
Fluency in [language(s), e.g., English, Hindi, etc.].
Comfortable using CRM software and phone systems.
Preferred Skills:
Passion for luxury products or gemstones.
Multilingual abilities for reaching a broader customer base.
Prior experience selling jewelry, gemstones, or high-end products.
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