The Senior Specialist, People Personalized, is responsible for delivering a seamless and engaging employee journey at an operational level. You will act as the primary contact for employee queries, ensuring that processes such as onboarding, career transitions, and offboarding are personalized and executed flawlessly. Key duties include facilitating one-on-one feedback sessions, implementing practical solutions to enhance engagement, and managing conflict resolution or workplace adjustments. You will collaborate with People Strategy and Operations teams to translate strategic initiatives into actionable processes, while ensuring all touchpoints comply with Omani labor laws. This role focuses on utilizing operational metrics to identify trends and delivering tailored programs like mentorships and individual career development plans to reflect Omantel's commitment to its people.
How to apply: Interested candidates should apply through the Omantel careers portal or submit their application via the HR department at: ***
Applicants must hold a Bachelor’s degree in Human Resources, Business Management, or a related field. You should have at least 6 years of experience in HR operations or employee experience roles. The ideal candidate will have a strong background in process design and HR project management, with a proven ability to handle sensitive employee cases and conflict resolution. You must be highly organized, detail-oriented, and capable of monitoring individual employee journeys to ensure operational integrity. Excellent communication skills are essential to act as a first responder for employee concerns and to clearly articulate policy updates and available resources to the workforce.
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