Develop new business opportunities in oil & gas, refineries, mining, mari, aluminium, cement and other heavy industries.
Identify and approach potential clients, contractors, EPC companies, maintenance companies and industrial customers.
Develop and maintain strong long-term relationships with existing customers and continuously generate repeat business.
Receive customer enquiries, RFQs, BOQs, drawings, specifications and scope of work and understand the technical requirements before preparing a quotation.
Understand and coordinate enquiries related to:
Foundry / casting works
Steel and metal fabrication
Machining and precision machining
On-site mechanical maintenance and repair
Pipeline works
Mechanical repair, modification and maintenance works
Shutdo and industrial maintenance requirements
Visit customer facilities and project sites when required to understand the work scope and collect the necessary technical information.
Coordinate with the workshop, machining, fabrication, foundry and site-maintenance teams to determine the correct method, manpower, equipment, materials and estimated working hours required for each job.
Coordinate with suppliers and subcontractors when outside services, materials or specialist work are required.
Prepare technically accurate and commercially competitive quotations based on customer specifications, drawings, site requirements, material requirements, manpower and estimated execution costs.
Obtain and compare suppli quotations and negotiate the best commercial terms.
Follow up all submitted quotations and RFQs professionally and consistently until the enquiry is converted into an order.
Negotiate with customers on pricing, scope, delivery schedule, payment terms and other commercial conditions within company guidelines.
Prepare and maintain a complete sal file for every enquiry, including customer communication, RFQ, drawings, BOQ, quotation, supplier offers, revisions, purchase orders, delivery doents and related correspondence.
Coordinate with management and operations teams after receiving an order to ensure a smooth handover from sales to execution.
Follow up proje progress with the concerned teams and keep the customer updated.
Coordinate site visits, inspections, measurements and technical discussions with customers when required.
Identify additional work opportunities during ongoing maintenance, repair, fabrication or machining jobs and develop them into additional orders.
Follow up with customers for purchase orders, work completion approvals, invoices and payments.
Maintain accurate records of customer history, previous quotations, completed jobs and future opportunities.
Study market requirements and identify new industrial clients and projects where Flagtech's engineering services can be offered.
Attend customer meetings, technical discussions, site meetings and project meetings as required.
Support management in developing new accounts and expanding Flagtech's business with major industrial customers.
Ensure that customer requirements and commitments are clearly communicated to the internal team before work starts.
Handle customer complaints and coordinate with the relevant department to resolve issues professionally and quickly.
Protect the company's commercial interests by ensuring that scope, cost, delivery time, payment terms and additional work are properly doented and approved.
Take full ownership of assigned enquiries and customer accounts and ensure that no enquiry, quotation, order, job or payment follow-up is left unattended.
NOTICE: Esteemed Candidate, you bear complete responsibility for engaging with the employer throughout the hiring process. GulfJobs.com disclaims any responsibility regarding your recruitment. A legitimate employer will never request payment for hiring.
