Libatel is hiring a Technical Support Officer in Dubai, UAE. The selected candidate will diagnose and resolve system, software, hardware, and connectivity issues using structured troubleshooting methods. The role will also support stable IT operations, communicate technical solutions to users, and contribute to improving technical support processes and user satisfaction.
Key Responsibilities:
Diagnose system, software, hardware, and connectivity problems.
Use structured troubleshooting methods to identify and resolve technical issues.
Support business continuity by maintaining stable and efficient IT operations.
Communicate technical solutions clearly and professionally to users.
Contribute to improving technical support processes and system reliability.
Help enhance overall user satisfaction and service quality.
How to Apply: Send your updated CV to ***
a. Experience in technical support or IT support is preferred.
b. Strong troubleshooting and problem-solving abilities.
c. Knowledge of hardware, software, systems, and netwo issues.
d. Ability to communicate technical solutions clearly to users.
e. Professional approach to user support and service delivery.
f. Ability to contribute to stable and efficient IT operations.
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