Job Title: Telecaller - Lead Generation & Appointment Setting
Company: TriMediaX Digital Marketing Agency
Location: Dubai, UAE (On-site)
Employment Type: Full-time
About TriMediaX
TriMediaX is a Dubai-based digital marketing agency helping businesses grow through performance marketing, creative production, and data-driven strategy. We work with clients across aesthetic clinics, real estate, education, and lifestyle sectors, delivering measurable results through paid media, CRM, and conversion-focused campaigns.
Role Overview
We are looking for a high-energy, results-driven Telecaller to be the first voice of TriMediaX. Your mission is simple: connect with business owners and decision-makers, spark their interest with our FREE Digital Marketing Audit offer, and book qualified meetings for our Digital Marketing Team to pitch our agency plans.
Key Responsibilities
Make a minimum of 200 outbound calls daily to prospect businesses from provided lead lists
Introduce TriMediaX and offer a FREE business audit covering the prospect's digital presence, ads, and growth opportunities
Qualify prospects by identifying decision-makers, business type, and marketing pain points
Schedule confirmed meetings (in-person or virtual) between qualified prospects and the Digital Marketing Team
Follow approved call scripts while adapting tone and pitch to each prospect
Log every call outcome, prospect detail, and appointment accurately in the CRM
Send follow-up messages via WhatsApp or email to confirm scheduled meetings and reduce no-shows
Reschedule missed appointments and re-engage cold or unresponsive leads
Meet daily, weekly, and monthly KPIs for call volume, connection rate, and meetings booked
Share prospect feedback and objections with the team to refine scripts and targeting
KPIs
200+ outbound calls per day
Minimum dai target of qualified meetings booked (set by management)
Show-up rate on scheduled meetings
Accurate and complete CRM logging
Requirements
1-3 years of experience in telecalling, telesales, or appointment setting, preferably in a digital marketing agency, media, or B2B services environment
U market experience strongly preferred
Excellent spoken English; Arabic or Hin is a plus
Confident, persuasive phone manner with strong objection-handling skills
Comfortable with high call volumes and a target-driven environment
Familiarity with CRM tools, dialers, and WhatsApp Business
Basic understanding of digital marketing services (ads, social media, websites) is an advantage
Self-motivated, disciplined, and resilient with a positive attitude
What We Offer
Competitive salary
10% incentive on every client you source who signs a contract with TriMediaX and completes payment
Clear career path into Sales Executive or Account Management roles
Training on digital marketing fundamentals and consultative selling
Energetic, growth-focused team environment in Dubai
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