We’re seeking an experienced specialist to manage a high volume of government doentation and typing tasks across Sharjah and Dubai. Your responsibilities will span key UAE authorities, including:
Municipality (Sharj City Municipality): permits, approvals, plan submissions
ICP (Federal Authority for Identity, Citizenship & Customs): Emirates ID, entry permits, identity updates
GDRFA (Dubai Residency & Foreigners Affairs): residence visas, cancellations, renewals, emigration forms
You’ll act as a liaison between clients and agencies, ensuring fast, efficient, and accurate processing of critical doents.
Key Responsibilities
* Prepare, type, and submit official doents via municipality portals and I systems
* Manage ent visa applications, renewals, amendments, cancellations
* Process Emirates ID & passport-related services (renewals, replacements, biometric scheduling)
* Execute municipality services, e.g. tenancy contracts, busine permits, building approvals
* Coordinate among government departments and follow up with Amer Centers, ICP Centers, and GDRFA offices
* Review and validate customer-submitted doents for compliance with UAE regulations
* Liaise with clients to clarify requirements, collect doents, and keep them updated throughout the process Experience & Skills
* 2+ years handling UAE government portals—MOHRE, GDRFA, ICP, Municipality—as typist or PRO officer
* Strong knowledge of immigration, labor, and municipal regulations in Sharjah and Dubai
* Typing accuracy and impeccable attention to detail
* Multi-tasking abilities; managing concurrent visa and permit applications efficiently
* Excellent Arabic & English communication skills
* Familiarity with Am Center procedures and standards Qualifications
* High school diploma or diploma; Bachelor’s preferred
* Typing proficiency (Arabic & English)
Demonstrated experience in ICP & GDRFA doentation
* Residency-based prior experience in Sharjah and Dubai typing centers or PRO services
* Strong organizational and record-keeping capabilities
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