Manage daily hotel operations, including front desk, housekeeping, food and beverage, and guest services.
Supervise, train, and motivate hotel staff.
Ensure excellent customer service and handle guest complaints professionally.
Monitor budgets, revenue, expenses, and occupancy rates.
Maintain hotel cleanliness, safety, and quality standards.
Coordinate with department heads to improve operational efficiency.
Manage reservations, room availability, and guest feedback.
Ensure compliance with applicable UAE regulations and hotel policies.
Prepare operational reports and performance reviews.
Bachelor's degree or diploma in Hotel Management, Hospitality, or Business Administration.
3–5 years of experience in hotel operations or hospitality management; supervisory experience preferred.
Strong leadership, communication, and problem-solving skills.
Knowledge of hotel management systems and reservation software.
Good command of English; additional languages are an advantage.
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