Receptionist Responsibilities & Duties
Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and forward incoming phone calls.
Maintain a tidy and presentable reception area.
Manage and schedule appointments, meetings, and conference room bookings.
Handle inquiries (in person, over the phone, and via email) efficiently.
Receive, sort, and distribute daily mail, deliveries, and couriers.
Maintain office security by following procedures and controlling access (monitoring logbooks, issuing visitor badges, etc.).
Assist in administrative tasks such as data entry, filing, and maintaining records.
Support HR and Management with clerical tasks when needed.
Ensure that front desk operations run smoothly and professionally at all times.
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