About the Role
Mercantile Pacific is looking for an experienced and commercially driven Sales Manager to lead its Middle East & Africa (MEA) sales operations for pre-owned and CPO mobile devices.
The successful candidate will be responsible for driving regional revenue, managing profitability, developing distributor and wholesale channels, building a high-performing sales team, and overseeing inventory performance. This role requires strong commercial judgment, hands-on leadership, and a proven track record of delivering ambitious sales targets.
Key Responsibilities
Lead MEA sales operations and drive revenue growth while maintaining strong gross margins and overall profitability.
Manage regional P&L, pricing strategies, cost of sales, credit exposure, and collections.
Develop new business opportunities and expand relationships with distributors, wholesalers, and key accounts.
Build, recruit, and manage a high-performing sales team, setting targets and monitoring individual performance.
Develop sales strategies, forecasts, and territory plans to achieve business objectives.
Monitor inventory ageing, market pricing, and demand trends to optimise stock turnover and minimise value erosion.
Collaborate with purchasing, sourcing, finance, customer satisfaction, and RMA teams to improve commercial performance.
Prepare weekly and monthly sales reports, pipeline updates, forecasts, and performance analysis for senior management.
Represent the company at industry events, trade shows, and key customer meetings.
Travel across MEA markets as required to develop business and strengthen customer relationships.
Requirements
15+ years of sales experience, including substantial experience leading and managing sales teams.
Proven track record of regional or business-unit P&L ownership and achieving ambitious revenue targets.
Direct experience in Middle East and Africa markets, with a strong understanding of distribution channels, customer behaviour, and payment practices.
Strong background in distributor management, wholesale sales, business development, and commercial negotiations.
Experience managing gross margins, credit risk, receivables, and inventory performance.
Excellent analytical, forecasting, negotiation, and leadership skills.
Bachelor's degree in Business, Marketing, Finance, or a related field.
Willingness to travel frequently across MEA.
Preferred Qualifications
Experience in mobile devices, consumer electronics, pre-owned or refurbished devices.
Familiarity with device grading, IMEI and lock-status verification, RMA processes, or auction-based sourcing.
Arabic or French language skills would be an advantage.
What Success Looks Like
Achieving regional sales targets while protecting gross margins and profitability.
Expanding the distributor network and increasing active customer accounts.
Improving inventory turnover, forecast accuracy, and collections performance.
Building a strong, accountable sales team capable of delivering sustainable growth.
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