We are looking for enthusiastic and customer-oriented Airport Counter Staff to manage passenger services at the airport. The role involves assisting passengers with check-in, boarding, ticketing, and baggage handling while ensuring a smooth and pleasant travel experience.
Key Responsibilities:
Greet and assist passengers at the check-in counters and boarding gates.
Process flight check-ins, issue boarding passes, and handle ticketing requests.
Assist passengers with special needs, seat upgrades, or travel information.
Manage baggage check-in and ensure proper tagging and doentation.
Coordinate with airline operations, security, and ground handling teams.
Handle flight delays, cancellations, and customer inquiries professionally.
Ensure all procedures comply with airline and airport regulations.
Maintain accurate records of daily transactions and reports.
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