Job Detail

Front Office Supervisor

Posted on Jul 22, 2025
Location: Dubai, UAE
Industry: Home / Hotels / Hospitality
Job Type: Others
Education: Bachelors
Experience: 3 Years
Salary: 2000 - 5500 UAE Dirhams (Monthly)

Job Description

*Oversee daily front office operations, ensuring seamless guest check-in and check-out experiences.
*Lead and mentor the front office team, conducting regular training sessions to enhance service delivery.
*Manage guest complaints and feedback with a proactive approach, ensuring resolution and satisfaction.
*Implement and maintain hotel policies and procedures, ensuring compliance with industry standards.
*Coordinate with housekeeping and maintenance departments to ensure rooms are ready and in optimal condition.
*Monitor occupancy levels and adjust staffing as necessary to maintain service quality during peak times.
*Prepare and analyze front office financial reports to optimize revenue and minimize expenses.
*Create and manage staff schedules, ensuring adequate coverage while considering labor costs.
*Develop and enforce guest service protocols that align with the hotel's brand and values.
*Foster a welcoming atmosphere by greeting guests and addressing their needs promptly and professionally.


Skills Required

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