Handle cash, card, and other guest payments accurately.
Prepare bills, receipts, invoices, and payment records.
Process guest check-outs and verify outstanding balances.
Maintain accurate guest accounts and folios in the hotel PMS.
Handle restaurant, room, minibar, and other hotel charges.
Balance the cashier drawer at the end of each shift.
Prepare daily cashier and payment reports.
Handle foreign currency transactions according to hotel procedures.
Respond professionally to guest billing questions and resolve discrepancies.
Coordinate with Front Office, Accounts, Restaurant, and other departments.
Follow cash-handling, payment, and hotel security procedures.
Maintain confidentiality of guest and financial information.
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