**Job Title:** Receptionist and Cold Calling Specialist
**Location:** Abu Hail
**Department:** [Office Administrati Service]
**Job Summary:**
We are seeking a friendly, organized, and proactive individual to join our team as a Receptionist and Cold Calling Specialist. In this dual role, you will serve as the first point of contact for visitors and callers, ensuring excellent customer service, while also proactively reaching out to potential clients and leads through cold calling to generate new business opportunities.
**Key Responsibilities:**
- Greet visitors and clients in a professional and courteous manner.
- Answer, screen, and direct incoming phone calls efficiently.
- Manage the reception area, ensuring it remains tidy and welcoming.
- Handle incoming and outgoing mail, packages, and deliveries.
- Maintain appointment schedules and coordinate meetings.
- Provide administrative support as needed, including data entry, filing, and correspondence.
- Assist with basic inquiries and provide information about the company.
**Cold Calling & Sales Support:**
- Identify potential clients through research and outreach.
- Make outbound calls to prospective clients using provided scripts or personalized pitches.
- Communicate produ benefits effectively to generate interest.
- Follow up with leads via calls or emails to nurture relationships.
- Record and update customer information and interactions in the CRM system.
- Achieve daily, weekly, and monthly cold calling targets.
- Collaborate with the sales team to develop strategies for lead generation.
**Qualifications & Skills:**
- Proven experience as a receptionist, telemarketer, or in a similar customer service role.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a professional demeanor.
- Ability to handle multiple tasks and prioritize effectively.
- Persistent, motivated, and results-oriented attitude.
- Familiarity with CRM systems and MS Office Suite.
- Basic understanding of sales techniques and cold calling best practices.
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**Preferred Qualifications:**
- High school diploma or equivalent; additional education in business or communications is a plus.
- Previous experience in sales or telemarketing.
- Bilingual abilities are an advantage.
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### **Working Conditions:**
- Office environment with standard working hours.
- Ability to sit for extended periods and use a phone and computer.
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