Here's a concise Spa Receptionist job description:
*Job Title:* Spa Receptionist
*Job Summary:*
We are seeking a friendly and organized Spa Receptionist to manage the front desk, handle bookings, and provide exceptional customer service to our clients. The ideal candidate will be the first point of contact for guests, ensuring a warm and welcoming experience.
*Key Responsibilities:*
- Manage spa bookings and reservations
- Handle phone calls, emails, and messages
- Provide excellent customer service and respond to client queries
- Process payments and manage transactions
- Maintain accurate records and databases
- Collaborate with spa team to ensure seamless service delivery
- Maintain a clean and organized reception area
*Requirements:*
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of spa services and treatments
- Proficiency in MS Office and spa management software
*Desirable:*
- Experience in a spa or hospitality setting
- Knowledge of customer service principles
- Ability to work flexible hours
If you're a people person with a passion for delivering exceptional service, we'd love to hear from you!
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