•Greet and engage customers promptly, ensuring a warm and welcoming atmosphere that sets the tone for their dining experience.
•Take accurate food and beverage orders using a digital ordering system, ensuring all special requests are clearly noted.
•Deliver food and drinks to tables in a timely manner, checking that each order is complete and presented appealingly.
•Monitor tables for customer needs, proactively refilling drinks and addressing any concerns to enhance guest satisfaction.
•Collaborate with kitchen staff to communicate order status, ensuring timely service and minimizing delays.
•Handle cash and electronic payments accurately, processing transactions swiftly while maintaining data privacy.
•Prepare tables for new guests, including setting silverware and condiments, to ensure a clean and inviting dining environment.
•Respond to customer inquiries about the menu, offering recommendations based on preferences and dietary restrictions.
•Assist in maintaining cleanliness in dining areas, including clearing tables and managing waste efficiently.
•Participate in team meetings and training sessions to continually improve service skills and product knowledge.
•A high school diploma or equivalent is preferred, ensuring foundational knowledge for customer service.
•At least 1-2 years of experience in a fast-paced restaurant environment, demonstrating the ability to thrive under pressure.
•Certification in food safety or responsible beverage service, highlighting a commitment to health and safety standards.
•Fluency in English is required
•Strong interpersonal skills, with an ability to connect with guests and create a positive dining experience.
•Excellent multitasking abilities, managing multiple tables and orders simultaneously without compromising service quality.
•Proficient in using point-of-sale (POS) systems, showcasing technical skills essential for efficient order processing.
•A friendly and approachable demeanor, ensuring guests feel valued and welcome throughout their visit.
•Physical stamina and ability to stand for long periods, as well as lift heavy trays and equipment when necessary.
•A keen attention to detail, ensuring all orders are accurate and customers' needs are met promptly.
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